There are plenty of happy Nochex customers worth talking about too. A healthy number of them take the time out to leave positive reviews – and not every firm in this industry can say that.
“I’ve used them for 6 years, been very good. Merchant account has no set up fee, but 50 deposit until you close down the account, to defend against charge backs. The checkout process unlike paypal is fully customisable and other than being nochex website will look very similar to your own.” – WebTrust, UK Business Forums post.
There are even customers who praise the Nochex customer service team, so it can’t all be bad news:
“If I have had to contact Nochex at any time they have also been fairly efficient at dealing with my problem. Having said that its only been about 3 times in 5 years I’ve contacted them and two of them were my own fault!!” – raineshoe, UK Business Forums post.
The customer in that same review also says you can increase the £100 transaction limit on the UK merchant accounts and even add countries at your request. That would make the UK accounts for smaller businesses a far more attractive prospect. And you could even put that support team to the test by calling up and asking about transaction limits if they’re a concern.
2 Comments
If your business uses NoChex, it will loose customers very fast.
No informed customer will pay using NoChex. The consensus amongst buyers who have used the service is that there is no way a legitimate business will use NoChex to process payments. If you associate your company with NoChex, your reputation will suffer.
Anyone who makes a good statement about NoChex probably is as shady as they are.
I have contacted NoChex several times, as well as the business from which I made my purchase, with no resolution. Don’t even try to get a refund from them, it will not happen. Now that I know how it works, if I see the method of payment used by a merchant is NoChex, I RUN from it as fast as I can.
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Nochex offers no support
Happy to take a payment for an obviously fraudulent company “officialiphoneunlock.co.uk” and after the product isn’t supplied there is no course of action for a refund – this is their response “We understand your frustration however we cannot supersede the merchants decision”.
Do NOT trust Nochex to provide a safe transaction.
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