Like most payment processors, First Data does not disclose fees on any sales pages of the website. The reason for this is simple: it’s intended to channel you towards a sales representative and you’ll be offered a different pricing structure depending upon your business type, sales volume and processing needs.
We can get negotiate discounted rates on your behalf from them and other processors which can often result in significant savings.
But dig a little deeper in their website, and you can find some further information about the sorts of fees you can expect to pay – and there’s quite a lot of them!
Reviewing their UK Merchant Agreement reveals a wide range of additional charges, including:
- £35 charge for notifying you of “irregular or improper usage of your Merchant Account”.
- £30 fine for each direct debit request from First Data that is rejected by your bank.
- £25 charge per chargeback if your chargeback volume exceeds 1% in any month.
- £40 charge per mailing if First Data need to contact you about “your responsibilities under your Merchant Agreement”.
- £40 fee if you need to enter a repayment plan for debts owed to First Data.
- £50 p/hour management fee if First Data need to monitor or review your account.
- £200 termination fee if you leave your merchant agreement outside allowed terms and conditions.
- £35 per month fee if you fail to comply with PCI DSS.
Whilst First Data gets brownie points for publishing these fees somewhere on their site, many of them do seem excessive and, potentially, designed to make a little extra money from inexperienced merchants.
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