All in all, signing up and getting approved is straightforward and the experience is very similar to getting started with Square – both of which are faster than SumUp.
Once you’ve signed up with Zettle, you can order your card reader and it should arrive within 1-3 days with free delivery. We only had to wait two days to receive our reader and DHL sent us a text message the day before to tell us it was coming and that we’d need to sign for it.
Open the box and you’ll find your Zettle card reader with a USB cable, which you can plug in to start taking payments right away. There are three ways to take payments: you can insert your customer’s card for chip-and-pin, take contactless and mobile p
Payments by using the NFC chip on the top of the device or swipe cards in the magstripe reader at the lower-top of the device.
The card reader is really well designed and impressively compact, considering it includes a magstripe reader in the unit – unlike Square’s mobile card reader, which comes with a separate reader for swiping cards. Another key difference is you’ve got a keypad on the Zettle reader, which you don’t get with Square’s key-less mobile reader.
Zettle’s card reader is noticeably larger when you compare the two but there’s not a great deal in it. What’s more noticeable is that Zettle has managed to squeeze a keypad and a magstripe reader into a device that’s slightly larger but better equipped to take payments.
To take your first payment, you’ll need to pair your card reader with your Bluetooth-enabled iOS or Android device. This only takes a moment using the Zettle Go app and you’ll be guided through the process in-app.
Once you’re set up, you can enter the amount of the sale and tap the “charge” button. This sends all the payment details to your card reader and all your customer needs to do is insert their card to pay by chip and pin or hover their card/device over the NFC icon for contactless or mobile payments.
One of the key selling points of Zettle is that it’s the fastest mobile card reader on the market. The device only takes two seconds to power up and contactless/mobile payments should be completed within 5 seconds. Other payments may take up to 15 seconds but you’re still looking at impressive times compared to most card readers on the market.
This can make a real difference when you’re dealing with queues or customers in a rush.
With your first payment complete, your funds should be in your bank account within 1-3 business days. This is faster than SumUp but slightly slower than Square, which promises to have funds in your account as soon as the next business day, as well as offering an instant deposit feature for a 1% fee.