Looking at TrustPilot alone, you may find yourself put off from using Secure Trading.
There are two reviews, both only give 1 star and both are very damning. Whilst 2 reviews are not a large enough sample size to provide any meaningful insight, it doesn’t make a great first impression either.
One review states: “Anyone who deals with this opaque and incompetent bunch need to have their heads read! Shameless. Avoid at all costs”.
Secure Trading does, however, get overwhelmingly positive reviews on Glassdoor. Sure, this shows employee reviews, not customer feedback, but with so little else to go on, these insights do suggest a functioning, positive, healthy company culture.
Finally, there are a number of handpicked positive testimonials from established business owners/directors on Secure Trading’s website. For example, Guy Tambling, Director at Phase Eight, praises the service in the retail space by saying: “In online retail, you need a payment solution that you can trust will be available to your customers at all times, that is easy to use, and that keeps your customers’ data safe. This is what we have found in Secure Trading.”