Worldpay Review

WorldPay is one of the leaders in payment processing services in the world today. Established in 1989 with the launch of Streamline which provided payment processing for point of sale transactions in the UK, WorldPay was among the first of its kind in the world. By 2010, it had acquired Cardsave and become the biggest merchant acquirer in Europe and among the largest payment service providers in the world. WorldPay processes 26 million transactions in over 120 countries every day.

WorldPay Products

WorldPay offers a range of services and products for small and medium sized businesses (SMEs) as well as larger ones. It has an array of point of sale terminals and card readers for face-to-face transactions as well as mobile card processing machines for businesses that provide services on the go. For online businesses, WorldPay offers online merchant accounts and payment gateways, either as a bundle or as separate services. This overview will focus on WorldPay’s online merchant account with specific emphasis on their services and fees for SME’s.

WorldPay Online Merchant Account

Normally, to accept card payments for different types of transactions (face-to-face, by mail, cheque or phone and online) you will need a different merchant ID for each. With a WorldPay online merchant account, you will only need one merchant ID for all types of transaction payments.

WorldPay offers 24/7 UK-based support to its clients and has an online reporting tool to help you keep track of your transactions. It also has a suite of fraud prevention tools to keep your and your customers’ details safe.

Small to Medium Sized Businesses (SMEs) Services

Face to Face
- Card machines
- Payment using a mobile phone
- Integrated card payment services

Online
- Online payment gateway
- Online payment methods
- Online merchant account

By Phone
Virtual terminal

Larger Business Services

eCommerce expertise
- Airlines
- Digital content
- Gambling
- Travel
- Video games
- Retail

Online Solutions
Partnership Opportunities

Card Payments

Alternatives

Fraud & Risk Management

Treasury services

Gateway services

Multichannel & Face to Face
- Payment methods
- Tailored service
- Integrated Card Payments

Pros & Cons

The positive:

It has a UK-based support team which is available 24 hours a day, seven days a week.
The application process is quick, as long as you have all the necessary documents.
WorldPay has an extensive fraud protection and a high security level.
Only one merchant ID required for all types of transactions (online, face-to-face, by mail or phone).
Can accept over 120 currencies and 200 payment types.
Services fees are relatively low starting at £19.95 per month (more if you want phone & mail services, fraud screening and paypal integration).
Very good anti fraud technology (their secure chargeback management platform won the Best Anti Fraud Initiative at the Smart Card Awards Asia 2013).

The negative:

Some customers have complained on forums such as www.ukbusinessforums.co.uk about the termination fees charged when they asked to end their contract early. However, it should be noted Worldpay has taken steps to simplify minimum contact lengths and most recent negative reviews in this area seem to be directed towards the US business which has different fee structures than the UK one.

WordPay Vs Other Online Merchant Accounts

If you would like to get quotes from WorldPay and other competing online merchant account providers please fill in our form on the right so we can help you get the best price, maximise your savings and get you set up – our service is free.