Compare PDQ Machine Types & Costs (2022 Update)
What is a PDQ Machine?
PDQ (process data quickly) machines are just another name for card machines, POS terminals or Chip and PIN machines. It was the original name for card machines when they were first introduced in the UK and it’s still used today.
How Do PDQ Machines Work?
PDQ machines capture the cardholder’s payment information when they present their card to the merchant’s terminal. The captured information is sent to the acquiring bank.
The acquirer sends the request for approval to the customer’s card issuer to ensure the funds are available in their bank account.
The card issuer approves or declines the transaction and sends the information back to the merchant. If approved, the funds are transferred from the customer’s account to the merchant’s account.
The entire process takes only a few seconds to complete.
Types of PDQ Terminal
The type of card payment machine you need will naturally depend on the type of your business (i.e. retail, hospitality, mobile etc.).
PDQ machines fall into three general categories:
Countertop PDQs
These are normally part of a larger point of sale (POS) system located at tills and they work by connecting to a phone line or the internet. They are ideal for shops where customers take their purchases to the till to process payments.
Portable PDQs
Ideal for hospitality businesses, such as restaurants and bars, as they can be carried from table to table. They work via a Bluetooth connection. Portable credit card machines work in the same way as countertop ones do, but they come with the convenience of being wireless.
Instead of using a dial-up connection, they use Bluetooth technology to deliver payment facilities. Portable card readers are ideal for use in the hospitality industry, as they allow customers to pay without having to leave their tables.
Mobile PDQs
Portable devices that communicate via GPRS technology through the use of a SIM card. They are ideal for businesses that provide mobile services such as plumbers, taxi drivers and builders.
Fixed Fee Card Readers As Alternative
For small businesses and pop up shops that have an annual card turnover of less than £15,000, the best options are likely to be the pay-as-you-go credit card readers below from Zettle, SumUp or Square Reader.
- Square Reader: Containing powerful in-app features, no monthly fees and competitively priced, the Square card reader was the first keypad-less reader in the UK.
- SumUp Air: With no fees for refunds or taking foreign payments, SumUp Air allows you to create custom shelves and staff accounts, and send receipts via email or SMS while accepting payments from a wide array of cards.
- Zettle Reader 2: Highly compact and mobile, PayPal’s Zettle card reader comes with numerous eCommerce solutions and comes with no monthly or setup fees and no charge for refunds.
If you have a card turnover exceeding about £2,000 per month you are likely to make significant savings using a merchant services provider where your card machine has a monthly fee but lower transaction fees.
The set-up costs and transaction fees offered to you will depend on your business and the merchant service provider. We can get you quotes if you fill in our short form on this page.
What Types of Payments Can PDQ Machines Accept?
PDQ machines can accept the following types of payments:
Chip & PIN
Chip & PIN payment was introduced in 2004 with Europay, Mastercard and Visa (EMV) and made mandatory in 2006 as a way of preventing growing card frauds. Before their introduction, the use of magnetic stripe technology made it easy for criminals to use a stolen credit card by forging the true cardholder’s signature.
Chip & PIN payment stores the card’s authorisation data on a chip located inside the card. Entering the customer’s PIN into the terminal compares and matches the four-digit code to the one in the chip.
Contactless
Contactless cards also have an embedded chip, as well as an antenna that transmits card data to the terminal using radio-frequency identification. A cardholder needs to merely hold their card near the terminal in order to pay.
As it currently stands contactless payments don’t require cardholder identification via PIN for transactions below £45 but that is likely to be increased shortly given the rate of previous increases.
NFC
Near field communication (NFC) payments work similarly to contactless payments: the cardholder holds their phone near the terminal enabling the technology to exchange data between readers and the payment device (e.g. mobile phone, watch etc).
Android Pay, Apple Pay and Amazon Pay are the most well-known examples of mobile NFC payments.
Magnetic Stripe
The most outdated type of payment that is slowly going out includes swiping the card through the PDQ machine that reads the payment details. The cardholder then needs to sign the receipt to verify that they are the actual owners of the card and the merchant compares the receipt signature to the one on the back of the card.