Do you currently process card payments?
|Item||What is it?||Cost|
|Monthly Fee||A fee you’ll pay if you fail to process the agreed amount of credit card payments each month||£15+|
|Terminal Rental||The rental charge for the chip and PIN machines||£14-25 per month|
|Online Payment Gateway||Integration of hosted checkout pages and an API for custom development||£20-£75 per month|
|Virtual Terminal||Software to support telephone and mail order transactions||£15-£75 per month|
|Chargeback||Fixed fee for each transaction reversed||£9|
|Early Termination Fee||Fee is contract is terminated early – will depend on length remaining on the contract||Varies|
|Setup Fee||Fixed cost at start of the contract||£150|
|Cancellation Fee||Fixed fee if you cancel the contract||£115 + VAT|
|Minimum Monthly Transaction Fee||Min amount charged each month on transaction fees||£20|
|Data Security Management||Fee charged to meet PCI compliance standards||£2.40 + VAT per month|
|Authorisation Charge||Charged each time a business authorises a credit card transaction||3p|
|Non-Secure Transactions||Fees for higher risk payments like Mail, telephone, online without 3d verification, non Chip & Pin||0.85%|
|PCI Non-Compliance||Fine for failing to keep your account compliant with PCI DSS standards||0.30%|
|Refunds||Fee for processing refunds||30p|
The average card turnover, or revenue from card payments, indicates the amount of potential business a merchant will represent to an acquirer. The higher the card turnover for your business, the more you will be able to negotiate on a service package.
For businesses taking just face to face payments with less than £2,000 – £3,000 of card transactions per month the cheapest option would be a card reader from a payment facilitator like Square or Zettle. These services may charge higher transaction fees but have lower setup costs, which is ideal for small startups.
A payment facilitator acts as a middleman between a merchant and an acquirer, allowing small businesses to get up and running faster by handling the setup process through a master merchant account. Payment facilitators cap their rates at a fixed percentage, while merchant acquirers typically charge higher rates and provide better deals for larger businesses.
The average amount of money processed in a single card transaction is important in determining the overall cost of a merchant service. This is because some acquirers charge a fixed percentage rate, while others charge a percentage share plus an additional rate, for example, 1.5% + 20p per transaction. A smaller card purchase would generate a smaller charge based on a fixed percentage rate, while a larger purchase would have a smaller charge from the combined rate.
Assessing the amount of money customers spend on an average purchase will help you compare different acquirers’ fees and estimate which will work out cheaper for your business.
Running an integrated payment system saves time and money compared with a non-integrated system, so it’s worth finding out if a merchant service will support the system you have in place or will provide an integrated setup.
With an integrated system, a payment card reader and Electronic Point of Sale (ePOS) can transfer data through certified payment application software. This enters the transaction value into the card reader automatically, so you don’t need to manually enter the amount into both the card reader and the ePOS each time a payment is made. That saves time and time is money when processing a high volume of transactions.
An integrated system is also important for e-commerce services, so that you can share payment data with the store platform provider to make the best use of sales reporting and inventory management tools.
Merchant acquirers typically charge different transaction fees for different card types, for example, fees are typically around 1% higher for processing payments from American Express cards.
Merchant acquirers also tend to charge more for credit cards linked to business or overseas accounts than for UK consumer debit cards. However, some payment facilitators charge flat rates regardless of the card type.
If you run an online store you need to make sure that the merchant acquirer supports e-commerce transactions and also enables you to accept payments from electronic wallets like Apple Pay and Google Pay. Acquirers may charge higher fees for e-commerce services as they carry a higher risk of fraud and customer data breaches.
The type and length of contract you sign up for also has a bearing on the processing fees merchant acquirers charge. There are different options for contract length and the commitments you make during the contract period:
Consider whether you want to be locked into a long-term contract, because if the business grows quickly you may be able to negotiate better rates under a new contract.
We have access to 90% of the UK’s leading acquiring banks, so we can help you identify the cheapest merchant services and secure the best deals for your business.
Our independent and unbiased advisors provide expert advice on contracts and hidden fees, helping you to make an informed decision about which service to choose. Fill in our quick quote request form and we’ll negotiate the best rates for you.
Below is a table showing how fees differ between popular payment processors, ecommerce platforms and payment gateways that don’t require monthly contracts and publish their fees.
|Type||Card Reader||Card Reader||eCommerce||Payment Gateway|
|Debit Card Transaction Fees||1.75%||1.69%||1.9% + 20p*||1.4% + 20p|
|Credit Card Transaction Fees||1.75%||1.69%||1.9% + 20p*||1.4% + 20p|
|Monthly Fees||None||None||Around £60*||None|
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