Find the best card payment machine for your business
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Since 2012, our team of payment experts has advised thousands of businesses that either want to switch payment processors or are new to taking card payments. 52.2% of our clients accept payments via card machines (26.4% in combination with online and/or phone payments, and 25.8% as their sole sales channel). We understand which payment processors offer the most competitive rates for your specific business.
Approximately 75% of in-person payments are now made via card machines, and this trend is growing annually. Finding the right card machine can not only decrease your business’s payment processing costs but can also increase revenue and customer satisfaction.
Card payment machines, also known as PDQ machines or card terminals, enable businesses to accept debit and credit cards as well as digital wallets (i.e. Apple Pay). 85.7% of UK retail payments are via a card machine, either using physical cards or using digital wallets.
Wired countertop terminals are best for businesses with fixed checkout locations that can use an Ethernet cable to connect online (i.e. retail stores). Portable and mobile card machines are ideal for businesses that need to take payments on the go and can connect online via 4G, Bluetooth, or Wi-Fi.
When comparing card payment machines, the main factors to consider are functionality, connectivity, integrations possible, contractual tie-ins (if any), payment processors they are certified to work with, hardware cost, transaction fees by card type and one-off charges.
The best card payment machine for your specific business will depend on your business type, typical card turnover, whether you have a preferred payment processor or are tied into using one, willingness to sign a contract, your customers’ payment preferences, the integrations required, and how mobile you need the card machine to be.
In the table below, we’ve given an overview of the fees you can expect to pay for pay-as-you-go card readers (with and without printers) and countertop, portable and mobile card machines available on a monthly contract.
Countertop card machines connect to a power source and a phone line or broadband router via an ethernet cable. This makes them ideal for businesses that have a fixed point of sale such as a till. They are often seen in retail stores with tills, service businesses with a fixed payment location and supermarkets with checkouts. They tend to be the cheapest machines to lease as they don’t require built-in wireless connectivity.
Portable card machines connect via Wireless or Bluetooth. They are well suited to businesses that take payments from customers away from a till or across a number of locations. You will see restaurants and other hospitality venues using portable card machines inside and outside the venue, while a hotel may choose to take the portable route to facilitate payments anywhere on-site.
Most portable card machines come with a SIM card option to also give them mobile functionality. They will switch between 4G, 3G, GPRS, Dual SIM, Bluetooth or WiFi automatically to ensure there is no drop-off in connectivity.
Mobile card machines work via a SIM card (GPRS/GSM). They’re ideal for businesses that need to get take payments on the go where Wi-Fi is not available. Some hospitality businesses also prefer them to portable machines, which may lose their WiFi or Bluetooth connection due to being too far from the base station or having obstructions blocking the signal.
UK SME’s can purchase their card machines outright and then pay a fixed transaction fee for all credit and debit card payments. Alternatively, they can lease their card machine on a monthly basis (usually on a 12-18 month contract) and pay bespoke transaction rates for card transactions (often cheaper than fixed blended rates).
Pay-As-You-Go card readers | Card machines on a monthly contract | |
---|---|---|
Offered By | Payment Facilitators | Merchant Acquirers or Independent Sales Organisations (ISOs) |
Examples | Square, SumUp, Paypal | Worldpay, Lloyds Cardnet, Elavon, Evo Payments |
Dedicated Merchant Account? | ||
Monthly Contract? | ||
Card Machine Manufacturer | Own brand | Normally 3rd party suppliers (e.g. Ingenico, Verifone, PAX) |
Card Machine Pricing | One upfront cost | Monthly hire for the length of the contract |
Transaction Fees | Fixed Relatively high (typically 1.6% – 1.75% for in person transaction) | |
Best for? | Small businesses with annual card transactions under £50,000 | Businesses with annual card turnover above £50,000 |
UK SMEs with an annual turnover of under £200,000 often use pay-as-you-go card machines offered by a payment facilitator.
25% of the smallest SMEs with an annual turnover of up to £380,000 use a payment facilitator like Square, Zettle or PayPal as their main provider of card-acquiring services.
We recommend some of the best pay-as-you-go card readers here. However, for most SMEs that contact us, we recommend using a card machine on a monthly contract via a merchant acquirer, unless their annual turnover is less than £50,000.
Brand | Card Machine | Certified to work with | |
---|---|---|---|
Ingenico Desk 5000 Countertop | Worldpay, Barclaycard, Trust Payments, Elavon, AIB | ||
Ingenico Move 5000 Portable / Mobile | Elavon, Worldpay, Trust Payments, Worldline | ||
Ingenico Axium 8000 Portable / Mobile | Elavon, Worldpay | ||
PAX A920 Portable / Mobile | Elavon, Worldpay | ||
PAX A920 Pro Portable / Mobile | AIB, Evo Payments, UTP, Teya | ||
Castles Saturn 1000 Portable / Mobile | AIB, Trust Payments | ||
Castles Vega Countertop | Cashflows, Evo Payments, Trust Payments | ||
Verifone 400c Plus Portable / Mobile | Adyen, Elavon | ||
Clover Flex Portable / Mobile | AIB, Tyl By Natwest, Lloyds Cardnet |
You can order pay-as-you-go card readers directly online from payment facilitators. They will typically be delivered in 1-2 working days and are easy to set up. Before you can use the machines, you will need to:
Your business will need to be approved for a merchant account before you can order card machines. This will involve the payment processor conducting KYC (know your customer) checks on the company directors and the business. The following documentation will be required.
Start-ups will have different requirements and may need to provide a business plan.
High-risk businesses (i.e. travel agents, vape shops, etc) may be required to provide industry-specific licenses and may need a high-risk merchant account.
We advise businesses not to choose a POS terminal solely based on the upfront or monthly cost of the device. The transaction fees, functionality, service levels and integrations possible are more important.
When comparing card machines, you need to consider the following factors:
For portable and mobile card machines, you should also consider questions:
The cost of card machines can be divided into two main components: the cost of the hardware and transaction fees. You can see more details of the card machine costs here.
Card payment machines are either purchased in a one-off payment upfront or leased on a monthly basis.
Card machines offered by merchant account providers are typically offered on a monthly lease starting at £15+VAT per month. It is possible to find companies selling some of these machines outright, but the majority of UK businesses with a dedicated merchant account lease their card machines.
Pay-as-you-go card readers from payment facilitators are sold with one upfront fee (they cost between £19 +VAT and £179+VAT). So the most popular card readers with no monthly contracts and fixed transaction fees below.
Card readers offered by payment facilitators have the benefit of transparent fixed transaction fees, but these rates are relatively expensive. When all card machine costs are factored in, these pay-as-you-go card readers are typically the most expensive option for small businesses unless they have a low card turnover.
Once a business exceeds £50,000 in annual card turnover, then it normally makes commercial sense to get a dedicated merchant account and lease a card machine on a monthly contract.
The lowest transaction fees for accepting payments by card machine are available from payment processors with in-house merchant acquiring. The rates offered will depend on the merchant service provider and your business (i.e. the merchant category code it belongs to, trading history, average transaction size, annual card turnover, etc).
You can see a more comprehensive guide to the types of payment processing costs you can expect to pay here.
The best card machine for small business will be determined in large part by the type of business, customer payment preferences and connectivity coverage in the local area. Here are some types of card machines recommended for popular businesses sectors:
If you are a small, single-site shop, a single countertop or portable card machine on a monthly contract may be sufficient. Larger shops, or those with multiple locations, would like to benefit from a dedicated retail POS system that includes stock management, integration with online sales, omni-channel reporting, barcode scanners, employee tracking and more.
If your business means travelling to clients, you’ll need a card machine that either connects to your mobile or directly to a 3G or 4G network. Those with fixed locations (i.e. hairdressers) can use wired countertop or wireless machines and add a dedicated service-based EPOS system if required.
A card payment machine with a monthly contract that works over a mobile network.
A full point-of-sale system with portable or countertop card machines. These restaurant POS systems often include sector-specific features such as online orders, having orders and payments in the same system, menus, staff management, multiple location management and more.
A card payment machine with no monthly contract that works over a mobile network (either connecting directly or via your mobile phone).
If you sign up with a payment processor that leases card machines on a monthly basis as part of their package, the models available will typically be made by Verifone, Ingenico, Pax Technology, Castles Technology, Clover, Spire Payments, Datecs or Miura Systems.
Card readers without a contract offered by payment facilitators are the cheapest in terms of hardware as they only incur a one-off upfront fee as low as £19+VAT. However, they would cost more overall for many SME’s due to their expensive transaction fees (the most popular card readers providers charge between 1.60% – £1.75% per face-to-face transaction and 2.5% for remote payments).
For most businesses, the most cost-effective way to accept card payments in person is to sign up for a monthly contract with a merchant service provider and lease their countertop, portable, or mobile credit card machines.
If your business takes over £2,000 per month in card transactions per month (or expects to) it normally makes commercial sense to sign up with a merchant services provider (i.e. Worldpay, Elavon etc) that can offer significantly lower transaction fees.
Fill in the form here and will find you the best one for your business.
A contract will need to be signed (typically with a minimum term of 12 months) but on balance, the benefits will make this the best option when you process more than £25K per year.
If you believe the ‘pay as you go’ mobile card readers are the way to go there are only a handful to consider.
The integration options of card machines, till and EPOS vary. Many will connect seamlessly but you need to check integration options before making any decisions.
Yes. The machine can be used for cardholder-not-present (CNP) payments. The steps for doing this will vary slightly depending on your terminal but they remain more or less the same.
CNP transactions are processed in essentially the same way as an online transactions. Since the cardholder is not physically present, the transaction rates will tend to be higher due to the higher risk. The alternative is to enter in your customers’ card details into a virtual terminal which most payment processors will offer.
We’ll find you low card processing rates from tried and trusted merchant acquirers. Our objective is to ensure you receive competitive rates from reliable providers and to ensure they continue to “play fair” throughout the agreement you have with them.
Avoid being overcharged, mid-contract rate increases, additional hidden charges, poor after-sales service, punctuative exit penalties or roll-over agreements.
Access to 80% of the UK’s leading acquiring banks so we can find those best suited to your specific business needs and future plans. You will avoid having incessant calls and spam emails that would result from using comparison websites.
We’ve been doing this since 2012 and helped thousands of businesses reduce their card processing costs and find the best acquirer and payment gateway solution for their specific needs.
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